measure

How do you measure the unmeasurable?

As Lord Kelvin said in the 1800s “If you can not measure it, you can not improve it.”  Every good business tracks sales, spend, return on investment, staff turnover, etc., and use these metrics for making investments or expansion strategies. It’s the people side of the business that is often considered unmeasurable.   People are the…

The hidden drain on talent

The hidden drain on talent

Staff turnover has always been a worry for managers and business owners. Every business has a plan for reducing staff turnover. Staff turnover is a problem, and it is an expensive problem for businesses But what about unproductive time?   We recently talked about what % of internal collaboration actually adds value? Internal collaboration should…

The leadership balancing act

The leadership balancing act

Leaders tend to rise to the top because they were high performers at their work. They may be skilled in their task management, they may be great at selling projects to others, but they may not have the skills to lead a team or organisation. There is an art to balancing one’s own aspirations and…