Emotional intelligence, EQ is a soft skill that employees need to possess to thrive in a team or workplace. But what exactly is EQ and how does it impact your role as a leader?
Emotional intelligence refers to how you perceive, understand and manage feelings and emotions. And it breaks down in five core components; self-awareness, self-regulation, intrinsic motivation, empathy and social skills.
EQ as a Leader
Whether you manage a small team or a whole organisation, as a leader you use emotional intelligence every day. You may not see your team every day, but you are their example of EQ. Leaders need to be aware of how their communication style and behaviours can impact those around them and how it sets the tone for team members to communicate and behave with each other.
While leading a meeting, you need to be constantly reading the body language and facial cues of the room. As the leader you will need to maintain focus of everyone in the room or controlling more assertive employees in the meeting. You need to ensure that everyone has an opportunity to be heard and contribute, particularly the introverted attendees.
Attending the meeting
It is not just the leader’s job to ensure that everyone is heard. As an attendee you will also need to tap into your EQ. You may notice a shy employee who has been highly engaged throughout the entire meeting but hasn’t spoken yet. You may find a soft way of introducing that person into the conversation. You might just ask “what do you think?”. And it may be the invitation that the employee needs.
Performance review or feedback
People with high emotional intelligence understand what they are good at and what they need help with. They also understand and welcome feedback and criticism and they don’t focus on the negative. They look at it as a learning opportunity and they use it to better themselves.
The Below the Line High Performance Leadership is an open programme for up to 10 participants from a variety of backgrounds and sectors that offers a unique experience to engage in an action learning process with contributors from the world of business, high performance sport and adventure.
The High-Performance Leadership Programme will introduce you to thinking from the worlds of business, elite sport and adventure that will help you to tap into your own resources and strengthen your ability to lead yourself and those around you.